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I will greet each customer promptly and treat them as a guest in my home.
I am proud of my professional appearance, language and behavior.
I will find a way to demonstrate the excellence of our products and services.
I will take ownership of customer issues and address them promptly.
I will look for ways to surprise and delight customers always.
I will continuously seek opportunities to improve the customer experience.
I will be respectful of my customer’s time.
I will strive daily to be best in class and separate VA from the competition.